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Terms of service

📜 Terms of Service

Last updated: [24.06.2025]

Welcome to PetWooW! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website (www.petwoow.com), you agree to follow these Terms, so please read them carefully.


1. Overview

PetWooW is an online store offering high-quality pet products. These Terms apply to all users of the site, including browsers, customers, vendors, and content contributors.


2. Online Store Terms

By agreeing to these Terms:

  • You confirm that you are at least the age of majority in your country, or have given us your consent to allow any of your minor dependents to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any worms, viruses, or code of a destructive nature.


3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks

  • Changes to conform and adapt to technical requirements

Credit card information is always encrypted during transfer over networks.


4. Accuracy of Information

We do our best to ensure all product details, prices, and availability are accurate. However, we are not responsible if any information is inaccurate, incomplete, or outdated.

We reserve the right to correct errors and update information at any time without prior notice.


5. Products & Services

Certain products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We may, at any time, change or discontinue products without notice.

We do not guarantee that the quality of any products or services will meet your expectations, but we’re committed to doing our best!


6. Pricing & Payments

All prices are listed in [currency] and include applicable taxes unless stated otherwise.

We accept payments through secure gateways such as Stripe. By submitting payment information, you confirm that you are authorized to use that payment method.


7. User Comments & Feedback

If you submit feedback, suggestions, or creative ideas, you agree that we may, without restriction, use, edit, or distribute them at any time.

We are not obligated to:

  • Maintain comments in confidence

  • Pay compensation for feedback

  • Respond to any comments


8. Third-Party Links

Some content or services may include links to third-party websites. We are not responsible for their content or accuracy and do not warrant or endorse them.


9. Limitation of Liability

PetWooW shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of any service or product purchased from us.


10. Termination

We may terminate or suspend your access to our site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.


12. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date. Your continued use of our services means you accept any changes.


📩 Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@petwoow.com
Phone: +971 4 228 5285
Address:
CROSSCONTINENTS TRADING - FZCO
IFZA Business Park, Building A1
Dubai Digital Park, Dubai Silicon Oasis
Dubai, United Arab Emirates