Shipping policy

🚚 Shipping Policy

Last updated: [24.06.2025]

At Petwoow, your satisfaction — and your pet’s tail-wagging happiness — means the world to us. That’s why we proudly offer FREE shipping on all orders, no minimums, no hidden fees.

🎁 Free Shipping on All Orders

No matter what you buy or how much you spend, shipping is always on us.
We believe that surprise shipping fees at checkout are the worst — so we simply don’t do them.

🌍 Where We Ship

We currently ship to most countries.
If you’re unsure whether we deliver to your location, feel free to reach out at contact@petwoow.com.

⏱ How Long Does It Take?

Our team works hard to get your order packed and on its way as quickly as possible.
Here’s what to expect:

• Processing time: 1–2 business days

• Delivery time: 6–14 business days (depending on your location)

We'll send you a confirmation email with tracking details as soon as your order ships.

📦 Order Tracking

You’ll receive a tracking number once your order has shipped so you can follow your pet’s goodies every step of the way.

🐾 What If There’s a Delay?

Delays can happen — due to weather, holidays, or high demand — but we’re always here to help.
If your package seems delayed or lost, don’t worry! Just send us a message at contact@petwoow.com and we’ll make it right.

💬 Questions?

We’re here for you!
If you have any questions about your order or shipping, drop us a line at contact@petwoow.com — we respond quickly and with care.

❤️ Why Free Shipping?

Because your satisfaction is more important to us than shipping fees.
We want your experience with Petwoow to be as joyful and stress-free as possible — for both you and your furry friend.